Complete guide to 4K Netflix: How to get Ultra HD in your living room

The tech, the subs and common problems solved

​How to watch 4K Netflix

There’s precious little ultra high definition content out there for us 4K TV owners to watch – which makes Netflix one of the key destinations for top quality TV. But for those looking to get started, it's hard to know how much 4K content there is,

But there’s not a lot of information out there on exactly what you need to get started. That’s why we’ve put together this handy guide, explaining everything from the key basics you need to get started, to the fine little details that can stop the process working altogether.

There’s a growing selection of 4K content on Netflix, but don’t be fooled into thinking everything on the platform is viewable in Ultra HD. In fact, it’s still minimal. All the Netflix originals are available, but even films are still found in good old fashioned HD. It’s actually a little under-whelming, but if you’re a fan of watching the latest series like Mindhunter, Better Call Saul and Ozark, you’ll be satisfied.

Netflix 4K plan and cost (UK and US)

You're going to need is a premium level Netflix 4K subscription. To get access to all that juicy Ultra HD content you need to pay more – and subs start at $11.99 per month.

In terms of video quality, Netflix streams 4K at 2160p, which is good news. There's no lesser term when it comes to 4K, or UHD, as there was with some providers of HD video who only broadcast in upscaled 720p at 1080i.

How to watch 4K Netflix

You need a 4K TV... obviously

The first thing you’re going to need is a 4K TV – that’s pretty much obvious. 4K TVs are generally 2160p – which means a resolution of 3840x2160 pixels. 8K TVs with 7680x4320 are also starting to hit the market, but that really is overkill... for now, at least.

Having the TV is one thing, but that’s not the end of the story. You’re also going to have to have something to play 4K content on. More on that in a bit, but if that’s an external device you’ll need to make sure your TV supports HDCP 2.2. Most will, but it can be a curveball on older sets.

Check your broadband package

Now, if you’re going to be streaming 4K content, you’re going to need to have a pretty dandy internet connection. Remember everyone used to say that 4K wouldn’t go anywhere because our connections weren’t fast enough? Well, in the era of fibre that’s not a problem. Netflix recommends a connection of at least 25Mbps.

The average US broadband speed is 61Mbps so most people should be good to go – but it might mean a little bit of an upgrade is needed in UK households where that number is way higher than the 16Mbps average.

Oh, and it goes without saying: you don't want to be doing this if you have a data cap in your broadband plan.

How to watch 4K Netflix

How to stream 4K Netflix

Now, finally, you’re going to need a 4K streaming device. If you have a 4K television then the chances are it will be a smart TV which will have a Netflix app. Provided you have all of the requirements above, this should suffice.

We’ve tested the Netflix app on our Philips 4K Android TV and 4K content was found and played absolutely fine. So if you have a 4K smart TV, this could be a money saver. However, there’s little consistency across smart TV platforms yet.

Essential reading: Best smart TVs and platforms

Often, however, an external device will give you the best experience. Netflix has a full list of its website, but some key highlights are:

  • Apple TV 4K
  • Android TV app
  • Xbox One X
  • Nvidia Shield
  • Amazon Fire TV
  • PS 4 Pro
  • Comcast
  • Virgin
  • Chromecast Ultra

Can you watch 4K Netflix on Mac/PC?

You can watch 4K Netflix on PCs only, as long as they have Windows 10 and use stream using the Edge browser – so things need to be pretty specific. You also need the screen and subscription element, too. There are hacks out there for Mac, but it means installing Windows 10, which probably isn't worth the effort.

Essential reading: How to control Amazon Fire TV using your Echo speaker

How to watch 4K Netflix

How do I know if it’s working?

Now this may sound ridiculous, but actually with Ultra HD it’s a common question. You might find yourself wanting to check if you’re actually streaming in 4K.

Netflix will automatically provide you with access to the 4K streams if you’re fulfilling the criteria above, e.g. 4K TV, full subscription, supporting app or streaming device. We’ve found Apple TV 4K to be a great experience. You can tell if the content is available by going to a show (preferably a Netflix original) and looking under the title. It should say “Ultra HD 4K” and not “HD”.

Ensure your 4K device is plugged into a HDCP 2.2 compliant HDMI port and not the nonsense ones some TV makers add around the sides. This is going to get more difficult as we add more 4K devices to our living rooms (games console, cable box, Apple TV, etc).

If you’re still paranoid that you’re not getting the resolution you’re paying for, you can use your TVs OSD to check the incoming resolution, often by pushing the 'i' button. That actually differs massively between TV brands, and won’t be that useful on all models, so you’ll have to figure that one out for yourself.

TAGGED   televisions   smart home

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