How to reset your Amazon Echo: What to do if your Echo device is unresponsive

Give your Echo speaker the factory reset with this handy guide

How to reset Alexa

Your Amazon Echo speaker may be an all-powerful smart home commander, but that doesn't mean the odd device won't need a reset every now and again to get things back on track.

Giving Alexa a factory reset shouldn't happen too often, but if the smart assistant has backed itself into a corner, or you simply want to give your device to someone to start from scratch, it's good to know how to hard reset your Echo.

Read this: 115 Amazon Echo easter eggs

Below, we'll be going through each type of Echo device – including the Echo Dot and screened Echo models – and giving you the lowdown. It's all very straightforward stuff, luckily, and it could be just the ticket you need to get your Echo back on track.

How to reset Amazon Echo Dot

How to reset your Amazon Echo: What to do if your Echo device is unresponsive

Resetting an Amazon Echo varies depending on the type of device it is – and that's even true for the different generations of the same model.

  • To reset the Amazon Echo Dot second generation, press and hold the Microphone Off and Volume down buttons at the same time. Wait until the light ring turns orange, which should take about 20 seconds.
  • To reset the Amazon Echo Dot third generation, press and hold the Action button for 25 seconds – that's the button on the right of the top panel.

How to reset Amazon Echo

How to reset your Amazon Echo: What to do if your Echo device is unresponsive

As with the Echo Dot, resetting your standard Echo devices varies depending on whether you have the original or second generation sitting in your home.

  • To reset your first generation Echo device, use a paper clip (or something similar) to press and hold the Reset button. Wait for the light ring to turn off and on again.
  • To reset your second generation Echo device, press and hold the Microphone Off and Volume down buttons at the same time. Wait until the light ring turns orange, which should take around 20 seconds.

How to reset Amazon Echo Plus

How to reset your Amazon Echo: What to do if your Echo device is unresponsive

You know the drill by now – if you're working from a different generation of Echo device, the rebooting process is going to be different. That's the case again for the two kinds of Echo Plus models, shown above. Also note that you won't lose your smart home device connections, if you do decide to reset.

  • To reset your first generation Echo Plus, use a paper clip (or something similar) to press the Reset button once and quickly release. Wait for the light ring to turn off and on again.
  • To reset your second generation Echo Plus, press and hold the Action button for 20 seconds. Wait for the light ring to turn off and on again.

How to reset Amazon Echo Show or Echo Spot

How to reset your Amazon Echo: What to do if your Echo device is unresponsive

Whether you have an Echo Spot or one of the two generations of the Echo Show, things change slightly. If you have a second generation Echo Show, you can, of course, use the built-in Zigbee chip to connect to your external smart home devices – and how you reset affects those connections.

  • To reset your second generation Echo Show without losing your smart home device connections, say, "Alexa, go to settings," or swipe down from the top of the screen and select Settings. From there, select Device Options, and then Reset to Factory Defaults, but retain Smart Home Device Connections.
  • To reset your first generation Echo Show or Echo Spot to its factory settings, say, "Alexa, go to settings," or swipe down from the top of the screen and select Settings. Then, select Device Options, and then Reset to Factory Defaults. This erases all your personal information and settings on the device.



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