How to reset or reboot your Sonos speakers

Reboot, factory, hard and soft - here's how to sort out an unresponsive Sonos

How to reset your Sonos speakers
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Sonos continues to put out some of the best multi-room speakers available, but sometimes you need to reset your Sonos speaker.

Sonos speakers are certainly not immune to going wrong, and, like anything else, you'll sometimes need to do a good old-fashioned reset.

Whether you need to reset your Sonos One, Sonos Beam or other Sonos device, sometimes a basic reset will do the job, but in some cases you'll need to do a full reboot, aka a hard reset or factory reset for your Sonos speakers.

We'll walk you through both. The process will also depend on which Sonos speaker you're trying to restart.

How to reboot a Sonos speaker

The classic off-on method is your friend here. Well, sort of. Here's what you need to do:

1. Remove the power cord from the back of the outlet or the Sonos speaker itself.
2. Wait 10 seconds so the speaker can completely power off.
3. Plug it back in.
4. Give the speaker a minute or so to power back up.

For a lot of problems, this method should do the trick. But if it doesn't, it's time for a factory reset.

How to reboot a Sonos speaker

How to factory reset a Sonos speaker

If the problems persist, or you simply want to wipe your Sonos speaker so you can register it to a different account, you'll need to take more drastic measures. Note that this process is different depending on the speaker.

For Play:1, Play:3, Play:5 (gen-1), Connect, Connect:Amp and Playbar, do the following:

1. Unplug the Sonos speaker from the outlet.
2. Hold down the Play/Pause button while plugging the speaker back into the outlet.
3. Don't take your finger off that button. After a few seconds it will start flashing amber and white.
4. Once the reset is complete, the light will flash green.

For the Sonos One, Five, Sonos Arc, Play:5 (gen-2), Beam, Boost, Bridge, Sub, Playbase, Port or Amp, do the following:

1. Unplug the Sonos speaker from the outlet.
2. Hold down the Connect button while plugging the speaker back into the outlet.
3. Keep holding the Connect button ‚Äď after a few seconds it will start flashing amber and white.
4. Once the speaker has reset, the light will flash green.

Here's how to reset a Sonos Move

1. Take it off the charging base.
2. Hold the power button down for at least 5 seconds.
3. Press the Connect button and place the speaker back on the base.
4. Continue holding the Connect button and it will start flashing amber and white.
5. Once the Move has reset, the LED will flash green.

How to reset or reboot your Sonos speakers

How to reset the Sonos controller app

If you want to reset the Sonos controller app, so you can connect it to a new Sonos system, here's what you need to do.

1. Open the Sonos app.
2. Hit the settings cog in the bottom bar
3. Tap App Preferences
4. Tap Reset App
5. Confirm you want to reset using the pop-up



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