Here's how Alexa and Cortana will actually work together

The two AI assistants are joining up - in limited beta for now

How Alexa and Cortana collab works
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We've known for nearly six months that Alexa and Cortana are set to work together, enabling you to use both voice assistants on Amazon Echo speakers and Windows devices.

Now Microsoft has demo'd how this will actually work at its Build 2018 conference. You can also join the limited beta using this sign up page, but there's no word yet on when this will go live.

If this is all news to you, here's the deal. Back in August 2017, Amazon and Microsoft teamed up to enable you to control each company's voice assistant with the other. Given Cortana is generally best suited to office tasks (reminders, to-do lists, diary handling) and Alexa to smart home control, the two companies joined forces.

And now we have detail on how it will work in practice. When using an Echo or other Alexa device, just say "Alexa, open Cortana" to access Microsoft's assistant and vice versa when using Cortana or Windows 10 PCs.

Read this: Amazon's Alexa boss for Europe talks future features

In the Build demo, after Microsoft's Megan Saunders said the initial "open Cortana" command to an Echo smart speaker, Cortana is programmed to say "Cortana here, how can I help?" To which you can then ask it anything like "How's my day?", send emails and whatnot.

In the second part of the demo, Amazon's Tom Taylor (SVP of Alexa) says "Hey Cortana, open Alexa" on a Surface tablet to which he gets the response "Hi there, this is Alexa. How can I help?" He then orders an Uber without the need for the Alexa wake word with "Get me an UberX to Harvest and Vine" etc.

Alexa then says "What's next?". Unless you respond to these prompts from the secondary assistant, we assume it defaults back to Alexa/Cortana. And in the left hand panel where Cortana would usually show info, it says 'You are talking to Amazon Alexa' and the Uber app instead.

These aren't the best examples of why you would want to interact with two assistants on one device - reliance on Microsoft's productivity software and Amazon's much wider smart home compatibility are more likely the reasons people will go for this team up. Taylor also demo'd this aspect on stage with a "turn off the lights, please" command from a Windows tablet. Good manners.

When we spoke to Rich Suplee, head of Alexa for EU, recently he said: "Alexa users will be able to access Cortana’s unique features like booking a meeting or accessing work calendars – you will be able to read emails too. Cortana customers will also be able to ask Alexa to control their smart home devices, shop on Amazon, or interact with the tens of thousands of skills that are available."

Asking one assistant to open another before taking your command doesn't seem like the best way for this system to work – and that could hamper progress. Who wants to remember the individual tasks suited to each voice assistant? But this is probably more significant as the moment voice assistants started opening up – and that could lead to a much more interesting future.

TAGGED    amazon alexa

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