UPDATE: Google have been in touch and have said: “Do not factory reset your device – we will keep you all updated when the fix rolls out. If you have already factory reset your device, we will provide instructions to set your device back up as soon as possible.” You can monitor the situation here.
Google’s Chromecast streaming dongles have, for a while now, been a popular, cheap, choice for people looking to add smart casting skills to their TVs and AV systems.
However, users of older models, specifically the Chromecast (2nd gen) and Chromecast Audio, are currently facing a global outage.
Reports have surfaced that these devices are unable to cast either audio or video, or be accessed via the Google Home app.
The issue appears to be a server-side disruption, as affected users have noted that their devices are still powered on and connected to Wi-Fi.
While Google has yet to officially comment on the situation, some users have reported seeing an error message stating “Untrusted device: [name] couldn’t be verified. This could be caused by outdated device firmware.” This suggests that the problem may be related to a security certificate issue.
A Redditor has claimed that the intermediate certificate authority for the Chromecasts (2nd gen) expired on 9 March 9, which could be causing the problem. They have suggested a workaround involving resetting the Chromecast and manually setting your phone’s date before that date.
However, this is obviously a bit of a chore and it’d be easier if Google just fixed it… but there’s no word on that front yet unfortunately.
Newer Chromecast models, including the Chromecast with Google TV, Chromecast Ultra, and Google TV Streamer, don’t seem to be affected by this outage.
Source: 9to5Google
