How to reset Google Home smart speaker: What to do if Google Assistant is unresponsive

Learn to restore your Google Nest smart speaker or hub to its factory state

Reset your Google Home
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Your Google Home smart speaker may be a joy to bark commands at most of the time, but the need for a reset is always lurking in the background.

When the Google Assistant runs into problems, such as not responding to your queries, it's likely it'll need something from you to shake it back to life.

Essential reading: Funny things to ask Google Home

However, it's not as straightforward as you may think, with different steps for giving your Google Nest speaker or hub a simple restart and a hard, factory reset.

In this guide, we'll be covering the latter for each member of the family - the original Google Home, as well as the Max, Nest Mini, Nest Hub and Nest Audio devices.

How to reset Google Nest Home smart speaker

factory reset nest hub

If you no longer want your Google device associated with your account, you'll want to restore factory settings. How you do this varies slightly depending on which device you own, so observe the sections below carefully.

Also, be aware that you can't reset any Home device using your voice or by going through the Google Home app, and any reset you do perform can't be undone.

Original Google Home reset

Press and hold the microphone mute button on the back of the speaker for 15 seconds. You'll hear the Google Assistant confirm it's resetting.

Reset Google Nest Mini

First, turn the microphone off and wait for the LEDs to turn orange. Then, press and hold the centre of the Nest Mini, where the lights are on top. After doing this for 5 seconds, your device will begin to reset - continue to gold for 10 more seconds until you hear a sound.

Google Home Mini reset

Press and hold the factory reset button (below the power cable on the bottom of Mini) for 15 seconds. Upon doing so, the Google Assistant will confirm that it's resetting your speaker.

Reset Google Home Max

Press and hold the factory reset button (located near the power cable on the back of Max) for 12 seconds. You'll then hear the Google Assistant confirm that it's resetting your Max.

Google Nest Hub Max reset

To reset the Nest Hub Max, hold both volume buttons simultaneously for 10 seconds. You'll see a warning on the display and then hear Google Assistant confirm it's resetting the device. Let go of the buttons if you don't want to factory reset the speaker.

Reset Google Nest Hub

To reset the Google Home Hub or Google Nest Hub, press and hold both volume buttons (located on the back) simultaneously for 10 seconds. You'll hear your Google Assistant confirm that it's resetting your Hub and, like the Hub Max, you'll see a warning displayed on the screen.

Nest Audio reset

Turn the microphone off, using the switch on the back. You'll see the lights turn orange and then press and hold the centre of the Nest Audio, up top. Wait 5 seconds and the factory reset process will begin. Hold on for 10 seconds more and you'll hear a sound confirming that the smart speaker is resetting.


More Google Assistant how-to guides

TAGGED    google home    smart speakers

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